Mr Andrew Cruise was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Reviews
Recommend
Trust
Listening
Mr Andrew Cruise
2015-11-25
Person
5
5
0
25th November 2015
I recently arranged an appointment with Mr Cruise to discuss treatment of my chronic sinus condition. He was extremely professional and prescribed medication which has helped although he advised that surgery may be required to alleviate the problem over the longer term.
Would thoroughly recommend.
Mr Andrew Cruise
2015-10-12
Person
5
5
0
12th October 2015
I found Mr Cruise to be one of the most straightforward and helpful consultants I have seen. He spoke directly to my 11 year old son in a thoroughly non-patronising manner and clearly explained his clinical findings to both of us.
He completely investigated my son's complaint and made no assumptions. I felt assured that his opinion was informed and correct.
Mr Andrew Cruise
2015-07-02
Person
5
5
0
2nd July 2015
I first saw Mr Cruise on the NHS in 2013 and was impressed by his professionalism
and manner.
I have recently seen him privately and was simarly impressed.
Mr Andrew Cruise
2015-04-21
Person
5
5
0
21st April 2015
I had been suffering with my condition for nearly a year, and two years ago was referred to Dr Cruise. The treatment I received wasn’t pleasant but Dr Cruise was professional and careful throughout to ensure I wasn’t in too much discomfort. He diagnosed my condition promptly and recommended surgery, carefully explaining the reasons for his recommendation and talking me through the possible side effects of the treatment. This was a difficult decision for me but I felt confident that I could trust Dr Cruise with my care as his knowledge of my condition was incredible. He also advised that there may be the requirement of a second operation 12 months after the first one but this didn’t put me off going ahead with the procedure, in fact I respected his honesty in giving me all the information.
On the day of the op, Dr Cruise came to see me before and after the procedure, carefully explaining what I should do over the next few weeks/months in order to make a full recovery.
I had regular appointments with Dr Cruise during my recovery in which he was friendly and welcoming as well as answering any questions/queries I had to ensure that I understood each stage of my treatment.
12 months passed and Dr Cruise recommended a 2nd operation. Although the 1st operation was a success, Dr Cruise explained that he felt he could make even more improvement by performing this second op. He didn’t put any pressure on me and asked me to think carefully about this before confirming whether I wanted to proceed. I had 100% trust in Dr Cruise’s judgement and quickly confirmed that I wanted to go ahead with the 2nd operation.
6 months have passed since that 2nd operation and I couldn’t be happier with the results. Looking back it's amazing to think how much this condition affected me and my lifestyle and I feel very lucky that I was under Dr Cruise's excellent care and I can never thank him enough for all his help.
Due to the nature of the operation I have to get regular check up's for the next 2 years and I am happy to say I will always see Dr Cruise.
Mr Andrew Cruise
2015-01-19
Person
5
5
0
19th January 2015
Great doctor, listened
Specialises in
- Otolaryngology
Profile
Mr Andrew Cruise graduated in Medicine from the University of Southampton. He trained in general Ear, Nose & Throat surgery at Charing Cross, Barts and Northwick Park Hospitals in London. He undertook specialised training in Otology at The Royal Free and The Royal National Throat, Nose and Ear Hospitals. In 2010 he spent 6 months in Sydney performing further specialist otology training. After a year as Senior Clinical Fellow at St Mary's Hospital, Paddington he was appointed for a year as Ear, Nose and Throat consultant at Princess Alexandra Hospital, Harlow.
In Nov 2012 he was appointed as ENT Consultant with special interest in otology at Ashford and St Peter's Hospitals.
Mr Cruise is a Fellow of the Royal College of Surgeons of England, the Royal Society of Medicine and a member of the British Association of Otolaryngologists-Head & Neck Surgeons (ENT UK), the British Society of Otology, the British Tinnitus Association and the Otorhinolaryngology Research (ORS) Society.
Andrew Cruise provides NHS out-patient consultations at St Peter's Hospital (Chertsey) and Ashford Hospital (Ashford, Middlesex). Operations are performed at St Peter's Hospital, Ashford Hospital and at the Royal Surrey County Hospital (Guildford). Referral to these clinics is via your GP.
He sees adults and children with all types of ear, nose and throat conditions as well as providing a specialist balance/vertigo clinic.
Andrew Cruise offers private Ear, Nose and Throat outpatient consultations and surgery at The Runnymede Hospital. Clinics are Thursday afternoons and Friday mornings.
Bookings can be made by calling the outpatient booking office
The Runnymede Hospital 01932 877838
Guildford Rd, Ottershaw, Chertsey, Surrey KT16 0RQ